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Shipping Policy

We now ship to over more than 200 countries worldwide. Register with us to receive updates on shipping, promotions and other related information.

 

Shipping Charges:

We Provide Free Shipping* on all Orders

* Prices do not include custom duty


Shipping Charges are based on shipping destination and weight of your parcel. Shipping companies determine shipping charges based on the package weight, customs clearance and various factors. We are unable to advise the duty amount. For more information, please write to us on [email protected]

Local Custom Clearance, Insurance & Freight Charges (CIF Charges) will be borne by klothtrend.com, however GST, duties and taxes will be applicable as per your country’s regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery.

For bulk volume based shipping, please contact us at [email protected] to guide you.

 

IMPORTANT SHIPPING INFORMATION:

We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

We are unable to redirect orders once items have been dispatched.

All orders require a signature and proof of ID upon receipt of order.

We make our best efforts to deliver each item in your order within stipulated timelines of your placing the order, inclusive of processing time. However, in some cases, it may take longer, to ship the order as we may have to produce/procure it.

If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our help desk or email us at [email protected], mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest.

Our Customer Service may contact you for additional information if required. After your order is shipped, you will receive a confirmation email from us.

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